• Can I set up an authoriser per user?
  • Can I set up an authoriser per user for orders over a certain value?
  • Can I set up an authoriser per group or cost centre?
  • Can I set up a sign off process for all orders based on value?
  • What is the authorisation process?
  • Can I have multiple delivery options?
  • Can I set delivery charges by weight?
  • How do I upload a new logo?
  • Can I change the website colour?
  • Can I change the website template?
  • Can I create my own template?
  • Can I customise any pages?
  • Can I customise the home page for a particular client?
  • Can I customise the theme / template?
  • Can I make any seasonal changes?
  • Can I create my own home page promotions?
  • Want a unique look and feel to your site?
  • Can I have my own web address?
  • Why isn't my Google Map appearing?
  • Can I set up Special Offers?
  • Can I set up an my own Home Page Promotions?
  • How do I edit or turn off Home Page Promotions?
  • Can I set up Promotional Codes or Coupons?
  • Can I set up Quantity Breaks?
  • Can I offer discounts based on order size?
  • Can I delete an order?
  • How do I process an order?
  • Can you automate credit card payments?
  • Can I use Sage Pay?
  • UPDATED Can I use Realex?
  • Can I use PayPal?
  • Can I use World Pay?
  • How do I get PCI Compliant?
  • Can I change where the order notifications go?
  • UPDATED Can I force my customers to pay by a particular method?
  • I didn't get my order notification email.
  • My customer didn't recieve their order notofication email.
  • UPDATED My customer didn't have to enter their credit card details.
  • VAT Settings
  • Choosing a pricing strategy
  • How does the pricing model work?
  • What are Cost Price files?
  • What are Sale Price files?
  • What are Dynamic files?
  • What are Price Plans?
  • How do I apply a Price Plan to a Catalogue?
  • How do I apply a Price Plan to a Customer?
  • What is a 'Retained Margin'?
  • How do I upload a site specific price file?
  • How do I upload a user specific price file?
  • Can I set up a standard margin for a brand or manufacturer?
  • Error when trying to upload a site specific price file.
  • Error when trying to upload a user specific price file.
  • The pricing is incorrect on the store.
  • Can I restrict the catalogue to a single manufacturer?
  • Can I switch off particular manufacturers?
  • Can I switch off individual products?
  • Can I switch off individual categories?
  • Can I reduce the catalogue to a key range?
  • Can I add my own products?
  • Can I bulk upload custom products?
  • How do I edit my custom products?
  • Can I link custom products into the cartridge wizard?
  • Can I upload my own stock?
  • Can I export my products to price comparison sites?
  • Want to create a custom catalogue of non-standard products?
  • Why aren't my custom products appearing?
  • Why is a particular custom product not appearing
  • Why is a particular product not appearing
  • Product is missing from Etilize data
  • Can I send my customer a quote?
  • Can I manage all the outstanding quotes?
  • How do I add a user?
  • How do I delete a user?
  • How do I re-add a deleted user?
  • How do I set up a requisition pad?
  • Can I stop the automatic email with the users login details from being sent?
  • How do I upload a user specific price file?
  • How do I upload a user specific core list?
  • Can I remove one item from the core list?
  • Can I customise the home page for a particular client?
  • My customer has forgotten their password
  • Can I export all my customers details?
  • Can I bulk upload new accounts?
  • Error when trying to upload a user specific core list
  • Error when trying to upload a user specific price file
  • Error when trying to upload a site specific core list
  • Error when trying to upload a site specific price file
  • NEW Registration option is not working
  • Can I have my own web address?
  • How do I generate links to certain pages on my site?
  • Can I export my products to price comparison sites?
  • Can I have Google Analytics applied to my site?
  • Can I apply any tracking to the webstore?
  • Can I add my own Meta Tags / Key Words?
  • How do I verify my domain with Google?
  • Can I intergrate into Sage Line 50?
  • GoogleBase file not loading due to incorrect format
  • UPDATED Errors in GoogleBase file upload
  • What is a Core List?
  • What are Top Sellers?
  • What are Value Products?
  • What is User Grouping?
  • What is Screen Print?
  • What is PCI Compliance?