- On an Epro site, if an authoriser has been set for a customer within the 'edit user' section, when that customer purchases an item, the highlighted message 'your order will be sent to x for authorisation' (where x is the specified authorisers name), and instead of an 'order' button, the button 'send for authorisation' is displayed.
Upon selecting this button, the standard order process is continued.
The order is displayed on the 'order monitor' for the dealer to see, but the actual details are hidden until authorisation is completed.
- Upon the order finally being submitted for authorisation, the authoriser will be sent an email similar to that on the left.
Clicking on this link will prompt the authoriser to enter their password, and then take the authoriser to the order.
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Details of the order, cost centre and budget spent will be provided, with the following options:
Accept:
This is a button labelled 'click here to ACCEPT order for processing. Selecting this button will accept the order. The order will be sent to the dealer.
The order is made fully viewable within the 'order monitor'.
Reject:
This is a button labelled 'click here to REJECT order for processing. Selecting this button will reject the order. The order will not be sent to the dealer, and the customer will receive a notification email stating their order was rejected, along with any rejection comments.
The order is removed from 'order monitor'.
Rejection comments:
This is a free text field within which the authoriser can specify the reasons for the rejection.
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